Access to Health Records

We have an obligation by law to allow you access to your records and this includes a third party who, with your consent, may request access on your behalf . Whilst this access request is normally free in some cases we may be allowed to charge a fee to cover our administration and photocopying costs. Please contact the practice for the charging structure. All requests to access medical records must be in writing for security purposes. We have a duty to keep your medical records accurate and up to date. If any errors of fact have appeared in your record, please draw our attention to them so that they can be corrected.

This is a teaching and training practice and undergraduate students and GP Registrars may be involved in your consultation. Your permission to participate in consultations with undergraduate doctors will always be sought.

Booking appointments

When contacting the practice to book an appointment, please be aware that you will be asked for information by the Medical Care Navigators. They need to know, to help them ensure that patients are seen by the most appropriate service to deal with the situation. Anything you tell them will be treated in absolute confidence.