Patient Confidentiality

We take very seriously our responsibility of ensuring that we keep confidential any data included in your medical records. Any hospital referral information sent to a consultant or doctor will only include information that is relevant to your medical condition. We will only disclose medical information that we hold on you to a third party, for example, a solicitor or insurance company, on receipt of your written approval.

Booking appointments

When contacting the practice to book an appointment, please be aware that you will be asked for information by the Medical Care Navigators. They need to know, to help them ensure that patients are seen by the most appropriate service to deal with the situation. Anything you tell them will be treated in absolute confidence.