Lisa Roberts – General Manager
The General Manager is responsible for the day to day running of the practice as well as strategic planning. If you have any comments, complaints or suggestions please contact her.
Jayne – Administration Manager
Jayne is responsible for assisting the General Manager in the day to day running of the practice.
Jane – Results Clerk
Jane deals with all the administration of the investigation results. She gives out test results that have been authorised by the doctor between 11.30am and 1.30pm Monday to Friday. Please remember that Jane is not clinically trained and therefore can only give out factual information and will not be able to advise on the results nor speculate what they mean.
Emily – Administration Assistant
Emily assists the administration manager in keeping patient information current. She also deals with accounts and any requests for reports from third parties such as insurance companies and solicitors etc.
Julie – Admin Clerk (Scanning)
Scans all incoming mail into patients’ records.
Secretaries mainly deal with hospital correspondence (especially referrals) and patient queries. They liaise with other agencies and generally provide a secretarial service to the doctors and other members of staff.