Miscellaneous Information

Bereavement Guide

Please click the link below to open the Wakefield Council guide on how to register a death and other useful information at this difficult time, including details of agencies that can offer support. If your friend or relative dies in hospital this guide may be given to you in hard copy. Download here.

Patient Advice and Liaison Service

PALS can provide confidential on the spot advice and support, helping you to sort out any concerns you may have about your care and guiding you through the different NHS services. There are several phone numbers depending on from which service you would like advice. Please see the contact numbers below.

Wakefield Clinical Commission Group (CCG)

Wakefield CCG is responsible for commissioning services on behalf of our patients. They can be contacted at White Rose House, West Parade, Wakefield WF1 1LT. Telephone 01924 213050.

Out of Hours Service

You may contact the out of hours service directly, by 111, or by transfer direct from the surgery number. When you ring the out of hours service, either directly, or via the surgery a doctor will discuss your case with you and may offer to see you at the out of hours centre, situated at the Trinity Medical Centre, Thornhill Street, Wakefield.

King Street Health Centre

Please note that a Health Centre is now open in King Street, Wakefield, WF1 2SY. This service is open 8am to 8pm 7 days a week and provides nurse-led General Practice services. You do not have to be a registered patient to use the services and can just turn up to see a nurse without an appointment.

NHS Direct

NHS Direct is a one stop shop for any medical advice. Log on to the website at www.nhsdirect.nhs.uk

NHS Choices

NHS Choices is a comprehensive information service that helps to put you in control of your healthcare. You can access this via www.nhs.uk. The service is intended to help you make choices about your health, from lifestyle decisions about things like smoking, drinking and exercise through to the practical aspects of finding and using NHS services in England when you need them.

NHS England

NHS England will play a key role in the Government’s vision to modernise the health service with the key aim of securing the best possible health outcomes for patients by prioritising them in every decision it makes. Formally established as the NHS Commissioning Board on 1 October 2012, NHS England is an independent body at arm’s length to the Government. Patients can contact NHS England on 0300 3112233 if they have any concerns about their health or social care.

The Family Medicine Chest – Items should be kept in a locked cupboard out of the reach of children.

For common illnesses

  • Oral pain relief – aspirin, ibuprofen, paracetamol.
  • Stronger pain relief remedies containing codeine.
  • Topical (to use on the skin) pain relief in the form of spray, mousse or gel
  • Cold relief decongestants in spray, drop, capsule or tablet form, or combination products containing pain relievers and decongestants in various formulations.
  • Cough preparations in liquid or lozenge form, suppressants and expectorants
  • Sore throat medicines, pastilles, lozenges, sprays or gargles, that may contain a local anaesthetic or anti-septic
  • Antiseptic creams, solutions and ointments.

For problems that may be experienced occasionally Indigestion remedies

  • Hayfever/allergy relief
  • Antidiarrhoeal and rehydration preparations
  • Cold sore treatments
  • Antifungals, eg for treating athelete’s foot
  • Hangover remedies
  • Spot/acne preparations
  • Skin and scalp treatments
  • Constipation remedies
  • Haemorroidal (pile) preparations
  • Cystitis relief
  • Teething gels
  • Nappy rash treatments
  • Sunscreen products
  • Travel sickness pills
  • Insect bite treatments

Sexting – sending pictures of yourself by text, phone or social media

If you share an image of yourself online by photo, text or video, via your phone, tablet or computer always think first, “would I be ok with anyone and everyone seeing this?”

Wakefield District Safer Places Scheme

The Safer Places Scheme is a voluntary scheme that aims to assist vulnerable people with learning disabilities, autism and dementia to feel safer when travelling independently. The confidence to travel independently assists vulnerable people to maintain their independent living skills and helps with their wellbeing. Premises that are open to the public such as shops, offices, stations and public buildings are asked to become Safer Places. Safer Places are recognised by the Safer Places logo. Vulnerable people who are members of the Safer Places Scheme carry a Safer Places Card with their name and the details of up to three people that can be contacted in the event that support is required.

If a vulnerable person arrives feeling unwell, confused, lost, or having been a victim of crime staff within a Safer Place are asked to assist by contacting one of the people named on the back of the Safer Places Card or the emergency services and allow the vulnerable person to wait on the premises until the named person or police/ambulance arrive. You can contact the Safer Places scheme on 0345 8 503 503, or for more information visit this link.

Booking appointments

When contacting the practice to book an appointment, please be aware that you will be asked for information by the Medical Care Navigators. They need to know, to help them ensure that patients are seen by the most appropriate service to deal with the situation. Anything you tell them will be treated in absolute confidence.